ORDERS

To shop online at ellen:truijen you easily click on the black ‘add to shopping bag’ button to add an item to your shopping bag.
In the right corner of your screen, the shopping bag will be visible and you can click on it at any time to view your shopping bag and proceed to the payment page.
To proceed with the purchase your personal details will be required and will be included on our database in order to process the order and simplify future purchases.
The personal information will be treated in accordance with our privacy policy. The personal information must be as accurate as possible to avoid any confusion.

If you placed an order, you will receive an order confirmation email. Please check your junk or spam folders if it does not appear in your inbox.

All products sold on the ellen:truijen webshop are intended for personal use only, and not for resale.
We reserve the right to cancel all orders that appear to be for resale purposes.

 

PAYMENT

All prices are in euros including VAT (where applicable) at the current rates and excluding shipping costs.
Shipping costs will be added to your order and depend on your destination country.

For deliveries outside the Netherlands you may have to pay import duty, formal customs entry fees or local sales taxes. These fees/taxes are your responsibility and must be paid by you. Unfortunately we have no control over these fees. We cannot tell you what the costs would be as custom polities, import duties and sale taxes vary widely form country to country.

Ellen:truijen accepts payment by credit card (VISA, MasterCard), PayPal, IDEAL (Netherlands) and bank transfer. Payments are settled by Mollie.

Personal information will be saved and handled with care, will never be disclosed to third parties and will only be used for the delivery of your order.
ellen:truijen does not receive or store any credit card information on its computers and websites.